We at CDSF are very proud of the service we provide to our clients. We know that your property is our workplace, but also understand that it is your home. This is the reason we appreciate the many cards and thank-you letters, and feel that sharing them with you as a potential customer will help to show we are so much more to our valued Clearview owners than merely another box moving firm. For other reviews, check out this independent website www.whatstove.co.uk
David and Wendy,
Just a little note to say thank you for all the help and advice on the installation of the stove. It was ver much appreciated. We are both very pleased with the result. "money well spent!" "a good investment". We wish you both continued success in your new venture and hopefully will be able to do business again in the future
Peter and Sandra Dillon Burns .......and they are enjoying their second stove since this thank you card.
Dear David and Wendy
Orla and I wish to express our appreciation for solving our disastrous problem with our chimneys. Most importantly, we want to congratulate your wonderful staff, not just for the amount of effort they put into installing our Clearview stoves, but also for the exemplary manner in which they conducted themselves ensuring the minimum of disruption to ourselves. They were extremely courteous and helpful to us at all times despite the difficulties they incurred. Needless to say, we are thrilled with our stoves. It is such a pleasure to feel the heat and glow from the flames. We also wish to thank you for accommodating us with your expertise, and especially in relation to our insurance. May you all have a wonderful happy Christmas, and best wishes.
Craig and Orla McClelland
Dear David and Wendy,
I would like to place on record our thanks to you, Wendy, Paul and Marty for the professional and customer focused approach deployed in delivering and installing our new Clearview stove. We are both delighted with the outcome and the whole family are enjoying the heat and hot water. The two cats appear especially comfortable with the result! Why didn't I do this years ago? Thanks again for your help. Excellent work all round.
Gerry and Donna O'Neill
Dear Wendy and David,
Many thanks for our lovely Clearview stove--we are delighted with it. We now have a cosy living room at last!
Dawn and Ricky Chism
To David and Wendy
Many thanks for all your help getting our stove installed. Great job...Delighted
Eugene and Geraldine
To David and Wendy,
Just want to thank you for the great service we recieved. We are absolutely delighted with our new fire. We cant thank you enough for all your help.
Paul and Anne Stewart
Dear David and the team,
We have just returned from a week away hence the delay in contacting you.I am not sure of your position regarding feedback but can safely say it has been a pleasure to do business with you. The product does everything you told us it would and the degree of control of the heat output is just amazing. Your presentation and the lads who installed were top class and as I said to you it is refreshing to find a company that fulfills its promises. Once again thank the lads who installed and of course yourself and the rest of the team. As we show off our fire we are getting quite a bit of interest so hopefully you will pick up some more business. Good luck toy you all.
Terry and Margaret Nolan
Dear David and Wendy,
We greatly valued your patience over six months while lending us equipment to complete our installation. This was beyond the call of duty. We are very pleased with our stove and are very glad we chose Clearview. With our thanks and best wishes.
Sam and Anna Bell
To David and Wendy,
Thank you for all your considerable help, advice and patience, plus copius cups of coffee, due to which we now have a great stove and warm house.
David, many thanks for all your advice and help. I would have been lost without it. If I know of anyone else with the same problems I will give them your number. Thanks again
Last week men from your company came to our house at Maginnis Villas in Newry to install a wood burner. We just wanted to write to you to tell you of our experience.
As I said, there was a number of men from you company in our house over two days, and it was an absolute joy to have them here. They were some of the most polite and well mannered work men we have met. They were extremely careful to make sure that the disruption they caused was to a minimum; making sure that whatever mess was created was as small as possible and quickly cleaned up when they were done. At every stage of the process they kept us informed of what they were doing, and what needed to be done next, which was a great help to us, because sometimes people come into your house and just bull away, and you have no clue what they are going to be done to your property.
Unfortunately, the job they had to do here was not a straight forward one, and part of the wall had to be opened up in one of the rooms to clear a blockage. But we would like you to pass on our thanks to all three men involved in the work here, because they tried their best to clear the blockage by every other means before finally having to open up the wall. But even with this having to be down, the work was done quickly and cleanly, and to the highest professional standards.
We do hope that you pass on our utmost thanks to all the men who were with us for those two days, because they were completely professional, and are a wonderful representation of your company.
We will be recommending your company to friends and family, and spreading the word of the extremely high standards your company and employees work to, and we would be very happy if you wanted to use any of our comments in any promotional material you may produce.
Once again, thanks to you and to the men who were working at our house, we hope you pass our thanks on to them
Irene and Seán Feely
We are delighted to have purchased a Pioneer 400 from County Down Stoves and Flues, and were pleased with the staff and service we recieved
Patrick and Ann Malloy Kilcoo
I have been pleased for the short time my Clearview has been installed. I would be happy to recommend you to my family and friends
Mrs McKenna Kilcoo
Thank you for a professional job. Any problems that you 2 installers came across was dealt with in a very professional way with due care and thought. They were very tidy and cleaned any mess along the way. Would recommend as David and Wendy's knowledge of stoves andinstallations are second to none.
Alan and Paula Hookings Suffolk
Our experience of County Down Stoves and Flues has been impressive-- from our first visit to the showroom through the initial site visit and consultation to stove installation, including essetial remedial work in the chimney. The installation team were excellent--- they worked with professionalism and courtesy and were pleasant to have in the home. Thank you.
Mr and Mrs Brown Drumbo
Wendy and David, Thank you so much for all you have done for us. We really really appreciate it. If a job is worth doing it is worth doing right and that sums up your team! I was very impressed with the attitude of the oys doing the work, not the usual if you want the work done you have to put up with the mess and disruption! Working with a chimney I had thought it would be a very dirty job - not a bit. Sorting out the chimney and replacement stove and not one single speck of soot or dirt on my cream carpet! I'm impressed! .... I can't believe the waether is so mild, it is a complete torture having this wonderful stove that I just want lit all the time and it is too warm to do so. I can see why you are so passionate about Clearview - it has the brains as well as the looks. We notice a high difference in heat output like you said and the controlability is just amazing. Once again thank you so much for everything from a very happy and warm Taylor family
Grainne and Jeremy Taylor Newtownards